MEDVi Reviews 2026: Cost, Complaints & Legit Check

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The Bottom Line on MEDVi (Read This First)

The quick facts: Pricing starts at $179 first month for compounded semaglutide injections (refills $299 per MEDVi) with no insurance required. Trustpilot rates them 4.5/5 stars (8,761 reviews), while ConsumerAffairs shows 2.9/5 (905 reviews)—a discrepancy we'll explain. Most complaints involve billing confusion and customer service delays, not medication safety.

Who should use MEDVi: Cash-pay patients wanting affordable GLP-1 access without insurance hassles.

Who should avoid MEDVi: Anyone who needs structured coaching, prefers only FDA-approved brand-name medications, or has low tolerance for auto-renewal billing complexity.

Critical safety disclosure: MEDVi states that compounded GLP-1 medications are not FDA-approved or evaluated for safety, efficacy, or quality—even when produced in regulated facilities. This is an important distinction from brand-name medications.

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MEDVi Quick Facts Table

Legend: ✅ = verified in MEDVi published policies | 🟨 = third-party data (Trustpilot/ConsumerAffairs) | 🟦 = provider-stated claim

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What's on This Page

• MEDVi Trust Verification (Is It Legit?)
• 2026 Pricing Breakdown
• How MEDVi Works
• Real Customer Reviews Analysis
• Common Complaints and How to Avoid Them
• Billing, Cancellation and Refund Rules
• FDA Safety Context
• Medication Options Explained
• Who MEDVi Is (and Isn't) For
• MEDVi vs Competitors
• Results Expectations
• Eligibility Criteria
• Side Effects Guide
• FAQ
• Final Verdict

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MEDVi Trust Verification Scorecard

Before diving into user reviews, let's verify MEDVi's legitimacy using five independent trust signals. This is the same methodology we apply to every telehealth provider we review.

Trust Signal 1: LegitScript Certification ✅

What it is: LegitScript is a third-party verification service used by Google, Meta, and major payment processors for healthcare advertiser compliance. Companies must prove compliance with pharmacy laws, telemedicine regulations, and data privacy standards.

MEDVi's status: ConsumerAffairs reports MEDVi is LegitScript certified. You can verify certification status using LegitScript's Website Certification Status lookup.

Why this matters: Earning LegitScript certification requires passing rigorous vetting including business license verification, pharmacy compliance checks, and ongoing monitoring. Scam operations cannot maintain this certification.

Trust Signal 2: Licensed U.S. Providers ✅

MEDVi operates in 49 U.S. states through a network of board-certified physicians and nurse practitioners via OpenLoop Health. Prescriptions are written by licensed providers after reviewing your health information.

What MEDVi's documentation states: The assessment itself does not create a doctor-patient relationship; that relationship only forms if/when a clinician reviews your information and determines prescribing is appropriate.

How to verify yourself: Ask for your prescribing provider's name and license number, then check your state medical board's online database.

Trust Signal 3: FDA-Registered Pharmacy Partners ✅

MEDVi states it partners with multiple U.S. pharmacies for medication fulfillment. Third-party sources report Belmar Pharma Solutions as one pharmacy partner.

Belmar Pharma Solutions is an FDA-registered 503B outsourcing facility—subject to FDA inspections and cGMP regulations. This provides regulatory oversight that unregistered compounders don't have.

What this means for you: Your medication comes from facilities with regulatory oversight, though the specific pharmacy may vary.

Trust Signal 4: Third-Party Review Presence ✅

MEDVi has substantial review presence on multiple platforms:

Why the ratings differ: We'll address this discrepancy in detail below. Short version: Trustpilot includes "invited" reviews (MEDVi asks customers to leave reviews), while ConsumerAffairs attracts more complaint-driven organic traffic.

Trust Signal 5: Published Policies with Real Constraints ✅

Unlike fly-by-night operations, MEDVi publishes detailed policies that include real constraints:

• 72-hour cancellation rule (must cancel 72+ hours before billing date)
• Refund limitations (generally only available if medication hasn't been ordered)
• Disclaimer that compounded GLP-1s are not FDA-approved

Scam operations typically avoid putting binding policies in writing. The presence of clear, specific rules—even inconvenient ones—indicates a legitimate business.

Critical Clarification: MEDVi vs MEDvidi

This confusion is common and important to address.

• MEDVi (medvi.org) = GLP-1 weight loss telehealth platform (what this review covers)
• MEDvidi (medvidi.com) = Mental health/psychiatry telehealth platform

These are completely different companies with similar names. A BBB complaint response explicitly tells a complainant they appear to be a patient of MEDVi, not Medvidi, confirming this is a widespread source of confusion.

How to confirm you're on the right site: The GLP-1 weight loss MEDVi uses the domain medvi.org and focuses exclusively on weight management medications.

MEDVi Trust Score Summary

Overall Assessment: MEDVi passes our internal legitimacy verification checklist (this is our editorial evaluation, not a customer rating). It's a real company with real oversight—not a scam. However, "legitimate" doesn't mean "perfect." The complaint patterns we'll examine are real issues worth understanding before you pay.

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MEDVi Pricing 2026: Complete Breakdown

Understanding MEDVi's pricing is essential because billing confusion is the number one complaint category. Here's exactly what things cost, verified directly from MEDVi's published refund policy page as of January 17, 2026.

MEDVi Pricing (Verified from MEDVi's Refund Policy)

Important note: MEDVi phrases these prices as "prescribed for" in their refund policy. These are the published rates, though individual pricing may vary based on specific treatment plans.

What's Typically Included (From MEDVi's Policy Language)

MEDVi's subscription services pricing may include:

✅ Provider consultations (live and/or electronic form review) ✅ Medications fulfilled through a pharmacy ✅ Labs (when medically necessary) ✅ Support and 24/7 support line ✅ Other services that may vary

Translation: MEDVi sells a "bundle" subscription price. What's included can vary, which is why you should read the cancellation/refund terms before checkout.

What's NOT Included

❌ Insurance billing assistance ❌ Structured nutrition coaching ❌ Fitness programming ❌ Behavioral therapy ❌ In-person appointments

Hidden Fee Audit

We reviewed MEDVi's terms, refund policy, and medical consent documents. Here's what we found:

Verdict: MEDVi's pricing structure is straightforward with no hidden membership or signup fees. However, MEDVi's Terms note that final charges may vary based on prescribed medication and fulfillment pharmacy. Confirm your exact total at checkout.

6-Month Cost Estimate

Here's estimated spending over 6 months. Per MEDVi's FAQ, semaglutide injection is $179 first month with refills at $299. Other medications may follow similar first-month/refill pricing—confirm at checkout.

Context: Brand-name GLP-1 medications like Wegovy typically cost $1,300-$1,500/month without insurance. MEDVi's compounded options cost roughly 70-85% less. For more pricing comparisons, see our complete GLP-1 cost guide.

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How MEDVi Works (Step-by-Step)

Understanding the process helps set realistic expectations about timeline and what to expect.

Step 1: Complete Online Health Assessment (5-10 minutes)

You'll answer questions about:

• Current weight and height
• Medical history and conditions
• Current medications
• Weight loss goals
• Previous weight loss attempts

This assessment determines your eligibility for GLP-1 treatment. There's no commitment or payment required at this stage. Note: MEDVi's terms state that the assessment itself doesn't create a doctor-patient relationship.

Step 2: Provider Review (Timeline Varies)

A licensed physician reviews your health information through the OpenLoop Health network. Depending on your medical history, they may:

• Approve your prescription based on the assessment alone
• Request a telehealth video consultation
• Order lab work (MEDVi's policy states labs may be included when medically necessary; coverage can vary by plan)

Provider review timing varies by state and clinical need. Many patients report approval within 24-48 hours without needing a video visit. The prescribing decision is made by the clinician based on individual medical evaluation.

Step 3: Choose Your Medication and Pay

Once approved, you'll select:

• Medication type: Semaglutide or Tirzepatide
• Delivery method: Weekly injection or daily tablet

Payment is processed, and your prescription is sent to the pharmacy partner for fulfillment.

Important: MEDVi's Terms state that charges may appear as "CareGLP" on your bank statement (Stripe merchant descriptor), and the final charge may vary by selected medication, pharmacy, and services.

Step 4: Receive Your Medication (3-5 business days shipping)

Your medication ships in temperature-controlled packaging (important for injectable medications). Most patients receive their first shipment 8-9 days after completing the initial assessment.

What's in the package:

• Your prescribed medication
• Dosing instructions
• Injection supplies (if applicable)
• Information about managing side effects

Step 5: Ongoing Support and Refills

Throughout your treatment:

• 24/7 messaging: Contact your care team anytime with questions
• Dose adjustments: Your provider can adjust your dose based on results and tolerance
• Monthly refills: Programs are auto-renewing (more on this in the billing section)

Realistic Timeline Expectations

Learn more about the prescribing process in our guide on how to get GLP-1 prescribed online.

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MEDVi Reviews: What 8,761+ Customers Actually Say

Now for the part you came for—what real customers experience with MEDVi.

The Rating Discrepancy Explained

You've probably noticed MEDVi has very different ratings across platforms:

Why they differ:

Trustpilot dynamics: On MEDVi's Trustpilot page, many reviews are labeled "Invited." This means MEDVi asks customers to leave reviews after an interaction. Satisfied customers who receive an email invitation are more likely to follow through. This isn't fake—these are real customers—but it skews toward people with good experiences.

ConsumerAffairs dynamics: People typically find ConsumerAffairs when they're actively searching for complaint information or have a problem to report. This creates selection bias toward negative experiences.

Our approach: Rather than averaging these numbers, we analyze the themes across both platforms to understand what actually goes right and wrong. Trustpilot also displays operational signals showing MEDVi replied to a high percentage of negative reviews and typically replies within 24 hours.

Positive Review Themes

Theme 1: Easy, Fast Process

Customers consistently praise how quickly they can get started:

"Medvi was so easy to use. Prescribed Tirzepatide with B12 mixed in, for 2 months. Went from 158, down to 138. I'm 5'8 and over 50. Weight came off daily." — Verified Trustpilot Review

"Very easy and convenient for a very busy working lady." — Verified MEDVi Customer

Theme 2: Responsive Medical Team

The 24/7 support receives frequent positive mentions:

"The provider was knowledgeable and helpful. She answered all my questions and made me feel as if this was not our first time meeting." — Verified Customer Review

"The provider that is taking care of you is so important. Not all are the same. Taking time to answer your questions and explain things matters. MEDVI is very different." — Verified Trustpilot Review

Theme 3: Effective Weight Loss Results

Many customers report meaningful weight loss:

"In 2 months I've managed to lose 14lbs and counting! I have not had any issues as some reviews state with the medication." — Verified Customer

Theme 4: Affordable Pricing

Price-conscious customers appreciate the value:

"I believe MEDVi to be great and a bit more affordable than other providers with equal if not better treatment." — Verified Customer

Negative Review Themes

Theme 1: Billing and Auto-Renewal Issues (Most Common)

This is the most common complaint category:

"They charged me $399 per month for medication you DO NOT receive, then will charge $286 for Dr. Appts you do not go to. This is a total scam." — ConsumerAffairs Complaint

"Canceled account in March 2025 because I never received any product or medical contact. At the time, my initial eval fee and two months billed were refunded. However, for whatever reason, the account was only paused and billing started again at $299 a month in July 2025 without authorization." — Verified Complaint

Theme 2: Customer Service Response Time

Some customers report difficulty reaching support:

"One word: RUN! This Company will take your first month's payment and then DISAPPEAR. Their customer service is subpar... There is NO WAY TO SPEAK TO A HUMAN BEING when you're ready to cancel, UNLESS you're willing to remain on HOLD FOR HOURS." — ConsumerAffairs Review

Theme 3: Provider Licensing Issues

A minority of customers experienced prescription cancellations:

"Completed the intake virtually. Was told I should receive meds in 3-5 days only to be told my prescription was cancelled because the nurse practitioner wasn't licensed in my state." — Verified Complaint

Theme 4: Medication Efficacy Questions

Some users report minimal results:

"I have now been on their 'medication' for 2 weeks. My 3rd dose is due today. I have not changed my eating habits or exercise... With MEDVI, I not only DID NOT LOSE AN OUNCE!!!!! I weigh EXACTLY the same now as I did then." — ConsumerAffairs Review

Important context: GLP-1 medications don't work identically for everyone. Clinical trials show approximately 50% of participants don't reach the 15% weight loss threshold. Two weeks is also insufficient time to judge effectiveness—most patients see significant results after 8-12 weeks.

Review Reconciliation: What the Data Actually Tells Us

After analyzing reviews across platforms, here's the pattern:

Key insight: The vast majority of negative reviews stem from billing and communication issues—not medication safety or effectiveness. These are legitimate concerns, but they're also largely preventable with proper preparation (which we'll cover next).

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MEDVi Complaints: The Honest Breakdown

Let's address the specific complaint categories and—more importantly—how to avoid them.

Complaint Category 1: Billing and Auto-Renewal Surprises

What people report:

• Charged after attempting to cancel
• Unexpected recurring charges
• Difficulty getting refunds for medications not received
• Confusion about what's refundable vs. non-refundable

Why it happens (verified from MEDVi's policies):

MEDVi's Terms and Conditions state:

• Programs are auto-renewing
• Users consent to being charged unless they cancel before payment is processed
• Cancellation must be received at least 72 hours prior to your billing date

Many customers don't read this carefully, and the cancellation process isn't always smooth.

How to prevent it:

1. Read the terms before paying. Specifically review the auto-renewal language in the medical consent form.
2. Mark your calendar. Set a reminder 5 days before your monthly billing date if you're considering canceling.
3. Cancel in writing. Don't rely on phone calls alone. Cancel through your patient portal (if available) AND email customer service. Screenshot both confirmations.
4. Use a virtual card. Services like Privacy.com let you create card numbers you can pause or close. This prevents charges if cancellation doesn't process correctly.
5. Check your statement. Monitor your bank account for 2 months after canceling to ensure no additional charges appear.

If you're already charged incorrectly:

1. Contact MEDVi support through the patient portal with documentation
2. Email support with your account details and screenshots
3. If unresolved after 7-10 business days, initiate a dispute with your credit card company
4. Document all communications with timestamps

Complaint Category 2: Customer Service Response Time

What people report:

• Long hold times on phone support
• Delayed email responses
• Difficulty reaching a human for complex issues

Why it happens:

MEDVi has scaled rapidly (they reference 100,000+ patients in some materials), and support infrastructure hasn't always kept pace. This is common with fast-growing telehealth platforms.

How to work around it:

1. Use the patient portal messaging first. This often gets faster responses than phone calls.
2. Be specific in your request. Vague messages get deprioritized. Include your account email, the specific issue, and what resolution you need.
3. Follow up systematically. If no response in 48 hours, send a follow-up referencing your original message.
4. Escalate appropriately. If standard support isn't resolving your issue, ask explicitly to escalate to a supervisor or manager.

Complaint Category 3: Provider Licensing Issues

What people report:

• Prescription canceled because provider wasn't licensed in patient's state
• Having to restart the process with a new provider
• Refund disputes when this occurs

Why it happens:

Telehealth licensing is state-specific. MEDVi's network of providers doesn't cover every state equally. Occasionally, a patient is matched with a provider who can't legally prescribe in their state.

How to minimize risk:

1. Confirm your state is served. MEDVi operates in 49 states, but coverage varies. Ask specifically about your state before paying.
2. Request confirmation. After provider review, confirm your prescription will be fulfilled before your medication ships.
3. Know your rights. If MEDVi cancels your prescription due to their licensing error, you're entitled to a refund for services not rendered.

Complaint Category 4: Medication Shipping and Condition

What people report:

• Shipping delays
• Medication arriving warm (temperature concerns)
• Tablets arriving damp or damaged

Why it happens:

GLP-1 medications, particularly injectables, require temperature-controlled shipping. Delays or mishandling during transit can compromise the medication.

What to do:

1. Track your shipment. Stay aware of when it's arriving so you can retrieve it promptly.
2. Inspect on arrival. Check that injectable medications are still cold and that packaging isn't damaged.
3. Report issues immediately. If medication arrives compromised, contact MEDVi within 24 hours. Document with photos.
4. Know the replacement policy. MEDVi should replace medication that arrives damaged through no fault of yours.

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Billing, Auto-Renewal, Cancellation and Refunds

This section is critical. Most "scam" complaints actually stem from misunderstanding these policies.

The Billing Truth Box

Understanding what's refundable vs. non-refundable prevents most billing disputes:

What the Cancellation Policy Actually Says

From MEDVi's published cancellation policy:

You can cancel any time, but MEDVi requires your cancellation request be received at least 72 hours prior to your billing date. If you miss that window, you may be charged on the next billing date and cancellation takes effect the following cycle.

What this means in plain English:

• You will be charged every month automatically
• You must actively cancel to stop charges
• The 72-hour window is strict
• Canceling after the billing date won't refund that month's charge

How to Cancel MEDVi (Step-by-Step)

Follow all these steps to ensure your cancellation processes correctly:

Step 1: Log into your MEDVi patient portal

Step 2: Navigate to account settings or subscription management

Step 3: Select "Cancel Subscription" or equivalent option (if available)

Step 4: Screenshot the confirmation screen with date/time visible

Step 5: Send a backup email to customer service stating:

• Your full name and account email
• Request to cancel your subscription
• Confirmation that you do not want future charges

Step 6: Screenshot the email and any response

Step 7: Set a calendar reminder to check your bank statement on what would have been your next billing date

Step 8: If charged after canceling, reply to your original cancellation email with documentation and request immediate refund

The Refund Policy Explained

MEDVi's refund policy includes these key points (verified from their published terms):

1. Medication not ordered: You may request a refund for the current billing cycle only if, at the time of request/cancellation, your medication has not been ordered.
2. Weight loss guarantee: If you follow the program for at least 5 months and don't achieve significant weight loss, you may be eligible for a refund minus 25% consultation fees.
3. Medication refunds: Generally not available once medication has been ordered/dispensed, as pharmaceutical products cannot be restocked for safety and regulatory reasons.
4. One-cycle limit: Refunds generally only apply to the most recent billing cycle.

Pro tip: If you're uncertain, ask specifically about refund eligibility before paying. Get the response in writing.

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Compounded GLP-1 Safety: What the FDA Says

This section is essential because it's where most affiliate reviews fail. Being honest about FDA context builds the trust that converts.

MEDVi's Own Disclosure

MEDVi states directly in their materials that compounded GLP-1s are:

"Not FDA-approved or evaluated for safety, efficacy, or quality"

This is an honest and important disclosure. Even when produced in regulated facilities, compounded medications haven't gone through the same approval process as brand-name drugs.

Compounded vs. FDA-Approved: Understanding the Difference

FDA's Official Concerns

The FDA has issued clear guidance on compounded GLP-1 medications:

"Compounded drugs should only be used in patients whose medical needs cannot be met by an FDA-approved drug." — FDA.gov, "FDA's Concerns with Unapproved GLP-1 Drugs Used for Weight Loss"

What this means: The FDA isn't saying compounded GLP-1s are illegal or inherently dangerous. They're saying these products haven't undergone the same review process as branded medications, and patients should understand that difference.

Specific FDA Safety Alerts

The FDA has raised several specific concerns about compounded GLP-1 products:

1. Dosing Errors

The FDA received multiple reports of adverse events, including hospitalizations, related to dosing errors with compounded semaglutide. These often occurred when:

• Patients misunderstood unit measurements
• Instructions used "units" instead of mg/mL
• Multi-dose vials caused confusion

Reuters reported on FDA warnings about dosing errors with compounded versions of semaglutide, including adverse events and hospitalizations tied to overdosing/miscalculation.

Your protection: MEDVi provides dosing instructions with each shipment. Read them carefully. If anything is unclear, message your provider before injecting.

2. Salt Form Concerns

Some compounders use salt forms of semaglutide (like semaglutide sodium or semaglutide acetate). The FDA notes they are "not aware of a basis for compounding using those salts."

Your protection: Ask MEDVi directly what form of semaglutide or tirzepatide they use and which pharmacy compounds it.

3. Added Ingredients

Some compounded products add vitamins like B12, B6, or L-Carnitine. The FDA states: "The safety and effectiveness of combining semaglutide with other ingredients has not been established."

Your protection: Know exactly what's in your medication. If you have allergies or sensitivities, confirm the ingredient list before your first dose.

Questions to Ask Before Starting

Before beginning any compounded GLP-1 treatment, ask your provider:

1. Which compounding pharmacy prepares my medication?
2. Is that pharmacy FDA-registered under Section 503A or 503B?
3. What concentration will I receive?
4. How should I store the medication?
5. What should I do if my shipment arrives warm or damaged?
6. What form of the active ingredient is used (base vs. salt)?
7. Are any additional ingredients added to the formulation?

When to Seek Medical Attention

Contact a healthcare provider or seek emergency care if you experience:

• Severe, persistent abdominal pain (possible pancreatitis)
• Severe allergic reaction (rash, difficulty breathing, swelling)
• Signs of thyroid issues (lump in neck, difficulty swallowing, hoarseness)
• Severe nausea/vomiting that prevents hydration
• Signs of kidney problems (changes in urination)
• Symptoms of low blood sugar (if diabetic)

For more on contraindications and safety, see our complete guide on GLP-1 contraindications.

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MEDVi Medication Options Explained

Understanding your options helps you choose the right treatment path.

Option 1: Compounded Semaglutide Injection ($179 first month)

What it is: A weekly subcutaneous injection using the same active ingredient as Ozempic and Wegovy.

How it works: Semaglutide is a GLP-1 receptor agonist that reduces appetite, slows gastric emptying, and helps regulate blood sugar. Learn more in our guide on how GLP-1 works for weight loss.

Clinical evidence (for FDA-approved versions): The STEP 1 trial showed an average weight loss of 14.9% over 68 weeks when combined with lifestyle changes.

Best for:

• Patients wanting the most-studied GLP-1 option
• Those comfortable with weekly self-injection
• Budget-conscious patients (lowest entry price)

Pricing: $179 first month, $299/month refills (per MEDVi FAQ)

Option 2: Compounded Semaglutide Tablet ($249/mo)

What it is: A daily dissolvable tablet taken orally.

Advantages:

• No needles
• More convenient for travel
• Easier for needle-phobic patients

Considerations:

• Absorption may be less consistent than injection
• Must be taken on empty stomach
• Higher monthly cost than injection

Best for:

• Patients who strongly prefer avoiding needles
• Frequent travelers
• Those willing to pay more for convenience

Pricing: $249/month

Option 3: Compounded Tirzepatide Injection ($349/mo)

What it is: A weekly injection using the same active ingredient as Mounjaro and Zepbound.

How it differs from semaglutide: Tirzepatide is a dual GIP/GLP-1 receptor agonist, meaning it activates two pathways instead of one.

Clinical evidence (for FDA-approved versions): The SURMOUNT trials showed weight loss of up to 20.9% of body weight.

Best for:

• Patients who've plateaued on semaglutide
• Those seeking potentially greater weight loss
• Patients with significant insulin resistance

Pricing: $349/month

Option 4: Compounded Tirzepatide Tablet ($279/mo)

What it is: Daily dissolvable tirzepatide tablet.

Best for: Same profile as semaglutide tablets, but for patients who want the tirzepatide molecule.

Pricing: $279/month

Option 5: Brand-Name Ozempic ($1,999/mo)

What it is: The original FDA-approved semaglutide injection pen.

Why consider it: Full FDA approval, consistent manufacturing, established safety profile.

Why most don't: At $1,999/month through MEDVi, it costs roughly 11x more than compounded semaglutide.

Best for: Patients who specifically want FDA-approved medication and can afford the premium.

Which Should You Choose?

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Who MEDVi Is Best For (Decision Framework)

Not every GLP-1 provider fits every patient. Here's an honest assessment of who MEDVi serves well—and who should look elsewhere.

MEDVi Is a Good Fit If You:

✅ Pay out-of-pocket: Your insurance doesn't cover GLP-1s, or the coverage is inadequate.

✅ Want telehealth convenience: You prefer online consultations over in-person doctor visits.

✅ Value affordability: You want GLP-1 access at a fraction of brand-name prices.

✅ Are comfortable with self-administration: You can follow injection instructions or take daily tablets consistently.

✅ Don't need intensive coaching: You're self-motivated and don't require structured nutrition/fitness programming.

✅ Can handle auto-renewal billing: You're organized enough to track billing dates and cancel before charges if needed.

✅ Understand and accept compounding: You're informed about the FDA's position on compounded medications and accept that trade-off.

✅ Meet eligibility criteria: BMI 30+ or BMI 27+ with a weight-related condition.

MEDVi Is NOT Ideal If You:

❌ Have insurance that covers brand-name GLP-1s: If your insurance will pay for Wegovy or Zepbound, use it—you'll get FDA-approved medication with proper oversight.

❌ Want structured lifestyle coaching: MEDVi focuses on medication access, not comprehensive behavior change programs.

❌ Prefer only FDA-approved medications: If you're uncomfortable with compounded products, look at Ro or work with your primary care physician.

❌ Need in-person medical care: MEDVi is 100% telehealth. If you want face-to-face appointments, this isn't the right fit.

❌ Have low billing vigilance tolerance: If you're prone to missing subscription renewals or won't track your billing dates, the 72-hour cancellation rule may cause problems.

❌ Live outside the U.S.: MEDVi only serves patients in 49 U.S. states.

The MEDVi Fit Score (Self-Assessment)

Rate yourself on each factor (1-5 scale, 5 = strongly agree):

Scoring:

• 28-35: MEDVi is likely a great fit for you
• 21-27: MEDVi could work, but review the areas where you scored lower
• Below 21: Consider alternatives that better match your needs

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MEDVi vs Competitors (2026 Comparison)

How does MEDVi stack up against other online GLP-1 providers?

Detailed Comparison Table

*Hims requires 6-month upfront payment for $199/month rate; month-to-month is higher **GobyMeds requires 3-month upfront payment

Competitor pricing note: All prices verified January 2026 and subject to change. Confirm current pricing with each provider before purchasing.

When to Choose Each Provider

Choose MEDVi if:

• You want a low entry price with no contract
• You value 24/7 provider access
• You want both injection and tablet options
• You prefer month-to-month flexibility
• You can manage the 72-hour cancellation rule

Choose Henry Meds if:

• You want consistent pricing (no first-month discount, but also no price increase)
• You prefer a company with slightly higher Trustpilot rating
• You want oral options (drops or tablets)

Choose Ro Body if:

• You have insurance and want help with prior authorization
• You want brand-name GLP-1s (Wegovy, Zepbound)
• You want structured coaching and accountability
• You can afford the higher total cost ($444+/month)

Choose Hims/Hers if:

• You trust the brand name
• You're willing to commit 6 months upfront for better pricing
• You want access to brand-name medications

Choose GobyMeds if:

• You want competitive ongoing cost
• You're willing to pay 3 months upfront
• You only need injectable medications

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What Results Can You Realistically Expect?

Setting realistic expectations is crucial. The weight loss industry is filled with overpromising—we're going to give you the actual data.

Clinical Trial Evidence (FDA-Approved Versions)

The compounded medications MEDVi offers use the same active ingredients as FDA-approved GLP-1s. Here's what the clinical trials showed:

Semaglutide (Wegovy trials - STEP program):

Tirzepatide (Mounjaro/Zepbound trials - SURMOUNT program):

Important caveat: These results are from FDA-approved medications administered under controlled trial conditions. Compounded versions haven't been independently studied to the same extent. MEDVi acknowledges this in their disclaimer.

Timeline of Typical Results

Why Some People Don't Lose Weight

If you're not seeing results after 8-12 weeks of consistent use, consider:

1. Dosing issues: You may need a higher dose. Discuss with your provider.
2. Inconsistent use: Missing doses significantly reduces effectiveness.
3. Dietary compensation: Some patients unconsciously eat more calorie-dense foods when appetite returns between doses.
4. Alcohol consumption: Alcohol can interfere with GLP-1 effectiveness and adds empty calories.
5. Underlying conditions: Thyroid disorders, PCOS, insulin resistance, and certain medications can affect results.
6. Genetic factors: Some people are genetically less responsive to GLP-1 medications.
7. Unrealistic timeline: Expecting dramatic results in 2-4 weeks isn't realistic—give it 12+ weeks.

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Who Qualifies for MEDVi (Eligibility Criteria)

Standard Eligibility Requirements

Most GLP-1 providers, including MEDVi, follow these general guidelines:

You may qualify if:

• BMI of 30 or higher (obesity), OR
• BMI of 27 or higher with at least one weight-related condition such as:
  • Type 2 diabetes or prediabetes
  • High blood pressure (hypertension)
  • High cholesterol (dyslipidemia)
  • Sleep apnea
  • Heart disease
  • Joint problems related to weight

You likely won't qualify if:

• BMI under 27
• History of medullary thyroid carcinoma (MTC)
• Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)
• History of pancreatitis
• Currently pregnant or breastfeeding
• Planning to become pregnant within 2 months
• Severe kidney disease
• Severe gastrointestinal disease
• Under 18 years old

For a complete breakdown of who should and shouldn't take GLP-1 medications, see our GLP-1 contraindications guide.

Conditions Requiring Extra Caution

These don't automatically disqualify you, but require careful provider evaluation:

• Type 1 diabetes: GLP-1s can be used but require careful monitoring
• History of eating disorders: Appetite suppression requires psychological consideration
• Gallbladder disease: GLP-1s may increase gallstone risk
• Diabetic retinopathy: Rapid blood sugar changes can affect eye health
• Current use of insulin or sulfonylureas: Hypoglycemia risk increases

Lab Work Requirements

MEDVi doesn't require labs for everyone. You may need bloodwork if you have:

• Thyroid conditions (TSH, T3, T4)
• Diabetes or prediabetes (A1C, fasting glucose)
• Kidney disease (creatinine, eGFR)
• Liver disease (liver function panel)
• History of pancreatitis (lipase, amylase)

When labs are required, MEDVi covers the cost and arranges testing through Quest Diagnostics locations nationwide.

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Managing GLP-1 Side Effects: A Practical Guide

Side effects are the most common reason people discontinue GLP-1 treatment. Here's how to manage them effectively. For a comprehensive guide, see our article on understanding GLP-1 side effects.

The Most Common Side Effects

Nausea Management Strategies

Nausea is the number one complaint. Here's what actually helps:

Dietary changes:

• Eat smaller, more frequent meals
• Avoid fatty, greasy, or fried foods
• Stop eating when you feel satisfied (not full)
• Avoid lying down immediately after eating
• Stay upright for 30+ minutes after meals

Timing strategies:

• Take injectable medications at bedtime so you sleep through peak nausea
• Eat your largest meal earlier in the day
• Avoid large meals within 4 hours of your injection

If nausea persists:

• Contact your MEDVi provider—they may prescribe anti-nausea medication
• Ginger tea or ginger supplements may help
• Peppermint can settle the stomach
• Your dose may need adjustment

Constipation Management

GLP-1s slow gastric emptying, which can cause constipation:

Prevention:

• Increase fiber intake gradually (aim for 25-30g/day)
• Drink significantly more water (64+ oz daily)
• Stay physically active
• Don't ignore the urge to go

Treatment:

• Fiber supplements (psyllium husk, Metamucil)
• Stool softeners if needed
• Magnesium supplements (consult your provider)
• MiraLAX for more stubborn cases

When Side Effects Mean "Stop"

Contact your provider or seek medical attention for:

• Severe, persistent abdominal pain (especially upper abdomen)
• Vomiting that prevents any food/fluid intake for 24+ hours
• Signs of dehydration (dark urine, dizziness, rapid heartbeat)
• Severe allergic reaction (hives, difficulty breathing, swelling)
• New lump or swelling in your neck
• Difficulty swallowing or persistent hoarseness
• Severe mood changes or depression
• Vision changes (especially if diabetic)

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MEDVi Reviews FAQ

Is MEDVi legitimate?

Yes. ConsumerAffairs reports MEDVi is LegitScript-certified. MEDVi operates with licensed U.S. healthcare providers (through OpenLoop Health) and partners with FDA-registered compounding pharmacies. They have 8,761+ reviews on Trustpilot with a 4.5/5 average rating. MEDVi is not a scam, though some customers report billing and customer service issues common to many telehealth platforms.

Is MEDVi a scam?

No. MEDVi is a legitimate telehealth company. The "scam" concerns typically stem from billing/auto-renewal confusion rather than fraudulent medication or business practices. There are no widespread reports of fake medication, and MEDVi maintains LegitScript certification—which scam operations cannot achieve. The 72-hour cancellation rule is strict, which frustrates some customers, but it's a disclosed policy, not fraud.

Why is MEDVi's Trustpilot rating (4.5) different from ConsumerAffairs (2.9)?

The rating discrepancy reflects different review populations. Trustpilot includes "Invited" reviews from MEDVi (satisfied customers are asked to review), while ConsumerAffairs attracts more complaint-driven organic traffic. Neither rating is "wrong"—they represent different customer segments.

How much does MEDVi cost?

MEDVi pricing (January 2026): Semaglutide injection $179 first month (refills $299 per MEDVi FAQ), Tirzepatide injection $349/month, Semaglutide tablet $249/month, Tirzepatide tablet $279/month, Ozempic $1,999/month. No membership fees or contracts. Final charges may vary by medication and pharmacy—confirm at checkout.

Does MEDVi accept insurance?

No. MEDVi is a cash-pay telehealth platform. They don't bill insurance or assist with prior authorizations. However, you can use HSA/FSA funds, and you may be able to submit claims to your insurance independently for potential reimbursement on brand-name options.

Is MEDVi the same as MEDvidi?

No. This is a common confusion. MEDVi (medvi.org) is a GLP-1 weight loss telehealth platform. MEDvidi (medvidi.com) is a separate mental health/psychiatry telehealth company. They are not affiliated. A BBB complaint response explicitly notes this confusion, confirming they are different companies.

What medications does MEDVi offer?

MEDVi offers compounded semaglutide (weekly injection or daily tablet), compounded tirzepatide (weekly injection or daily tablet), and brand-name Ozempic (at $1,999/month). They do not currently offer branded tirzepatide like Mounjaro or Zepbound.

Does MEDVi have a money-back guarantee?

Yes. MEDVi offers a 30-day satisfaction guarantee for new patients and a weight loss guarantee—if you follow the program for at least 5 months without significant weight loss, you may be eligible for a refund minus 25% consultation fees. However, their policy states that medication fees are generally non-refundable once ordered, as prescription medications cannot be restocked for safety and regulatory reasons.

How long does MEDVi shipping take?

Most patients receive medication within 8-9 days of completing their assessment. Shipping typically takes 3-5 business days after prescription approval. Medications ship with temperature-controlled packaging.

Is compounded semaglutide safe?

Compounded semaglutide uses the same active ingredient as FDA-approved medications like Ozempic and Wegovy, but MEDVi states that compounded GLP-1s are "not FDA-approved or evaluated for safety, efficacy, or quality." The FDA has issued warnings about dosing errors with compounded products. MEDVi states it partners with FDA-registered 503B facilities, which provides regulatory oversight. Follow dosing instructions carefully and ask your provider if anything is unclear.

What are MEDVi side effects?

Common GLP-1 side effects include nausea (20-44%), vomiting (9-24%), diarrhea (20-30%), constipation (20-24%), and fatigue. These typically improve after 2-4 weeks as your body adjusts. Starting at lower doses helps minimize side effects. Contact your provider if side effects are severe or persistent.

How do I cancel MEDVi?

MEDVi requires cancellation at least 72 hours before your billing date. Cancel through your patient portal (if available) AND send a written request via email. Screenshot all confirmations. Monitor your bank statement for 2 months after canceling to ensure no additional charges.

Can I get a refund from MEDVi?

Refund eligibility depends on timing. Per MEDVi's policy, you may request a refund for the current billing cycle only if medication has not been ordered. Once medication is ordered or shipped, refunds are generally not available. Refunds only apply to the most recent billing cycle. Contact support with documentation for any refund request.

Does MEDVi work for weight loss?

GLP-1 medications are clinically proven for weight loss. FDA-approved versions (Wegovy, Zepbound) show average weight loss of 15-20%+ in clinical trials. Individual results vary significantly—about 50% of clinical trial participants didn't reach the 15% threshold. MEDVi's compounded medications use the same active ingredients but haven't been independently studied. Realistic expectations: meaningful results typically appear after 8-12 weeks of consistent use combined with lifestyle modifications.

Why did I see "CareGLP" on my bank statement?

MEDVi's Terms and Conditions state that charges may appear as "CareGLP" on your bank statement (this is the Stripe payment descriptor), and the final charge may vary by selected medication, pharmacy, and services. If you signed up for MEDVi and see a CareGLP charge, this is likely expected—but verify with your account receipts if you're unsure.

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How to File a Complaint (If Needed)

If you have issues with MEDVi that can't be resolved through normal support channels:

Step 1: Document Everything

Before escalating, gather:

• All email correspondence
• Patient portal message screenshots
• Bank statements showing charges
• Any relevant confirmations or receipts

Step 2: Escalate Within MEDVi

1. Contact support through the patient portal
2. If no response in 48 hours, email customer service
3. Request escalation to a supervisor or manager
4. Allow 5-7 business days for resolution

Step 3: External Escalation (If Unresolved)

For billing disputes:

• Contact your credit card company to dispute unauthorized charges
• Provide documentation of cancellation attempts and any MEDVi responses

For medical concerns:

• Report adverse events to FDA MedWatch: fda.gov/medwatch
• File complaint with your state medical board

For business practice concerns:

• File with your state attorney general's consumer protection division
• Submit to the Better Business Bureau (note: file for MEDVi specifically, not MEDvidi—they are different companies)

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Final Verdict: Should You Try MEDVi?

After analyzing thousands of reviews, verifying policies directly on MEDVi's website, and comparing alternatives, here's our assessment:

The Bottom Line

MEDVi is a legitimate, affordable option for cash-pay patients seeking GLP-1 access. It's not perfect—billing complaints and customer service delays are real issues, and the 72-hour cancellation rule is strict. But it's also not a scam, and the core service (connecting patients with licensed providers and delivering compounded GLP-1 medications) works as advertised for most users.

Who Should Try MEDVi

You're likely to have a good experience if you:

• Understand you're getting compounded (not FDA-approved) medication
• Are organized enough to track billing dates and cancel 72+ hours before if needed
• Don't need hand-holding or structured coaching
• Want affordable GLP-1 access without insurance
• Have realistic expectations about results (8-12+ weeks)

Who Should Look Elsewhere

Consider alternatives if you:

• Have insurance that covers brand-name GLP-1s
• Want intensive lifestyle coaching (try Ro Body or Calibrate)
• Are uncomfortable with any billing complexity
• Strongly prefer FDA-approved-only medications
• Won't realistically track your billing date

If You Decide to Try MEDVi

1. Read the terms. Specifically the medical consent, cancellation policy, and refund policy. Understand the 72-hour rule and that medication refunds aren't available once ordered.
2. Use a trackable payment method. Virtual cards give you more control.
3. Start with the lowest-cost option. Semaglutide injection at $179 is the most affordable entry point.
4. Document everything. Screenshot confirmations, save emails, note dates.
5. Set realistic expectations. GLP-1s aren't magic. Most patients see meaningful results after 8-12 weeks with lifestyle changes.
6. Know your exit. Mark your calendar 5 days before your billing date. Cancel in writing AND through the portal if you want to stop.

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About This Review

Last Updated: January 17, 2026

What We Verified:

• MEDVi's published pricing from refund policy page ($179/$349/$249/$279/$1,999)
• Cancellation policy (72-hour rule before billing date)
• Refund policy (only if medication has not been ordered)
• Terms and Conditions (CareGLP billing descriptor, auto-renewal language)
• LegitScript certification status
• Trustpilot score and review count (4.5/5, 8,761 reviews)
• ConsumerAffairs score and review count (2.9/5, 905 reviews)
• FDA guidance on compounded GLP-1 medications
• Clinical trial data (STEP, SURMOUNT)

Sources:

• MEDVi.org (official website, pricing, policies, terms and conditions, refund policy)
• Trustpilot.com/review/medvi.org
• ConsumerAffairs.com/health/medvi.html
• FDA.gov (compounded GLP-1 guidance and safety alerts)
• LegitScript.com (certification standards)
• Clinical trial data: STEP 1 (NEJM), SURMOUNT trials
• Reuters reporting on FDA dosing error warnings

Methodology:

We analyze telehealth providers using a standardized framework that includes legitimacy verification (licensing, certifications, pharmacy partnerships), pricing transparency, policy clarity, and multi-platform review analysis. We verified MEDVi's policies by reviewing their published documents directly, not by relying on third-party summaries. We do not accept payment from providers for reviews, though we may earn affiliate commissions on qualified purchases.

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This content is for informational purposes only and does not constitute medical advice. Always consult a licensed healthcare provider before starting any medication or weight loss program. Individual results vary. GLP-1 medications have contraindications and potential side effects—discuss with your doctor. MEDVi states that compounded GLP-1 medications are not FDA-approved or evaluated for safety, efficacy, or quality.

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Update Log

We update this review when MEDVi changes pricing, policies, or when significant new information becomes available. Check the "Last Updated" date to ensure you're reading current information.